Your Move has grown from entrepreneurial beginnings into a national estate agency network, balancing local branch knowledge with increasingly structured services. As buyers, sellers, tenants and landlords navigate affordability pressures, regulatory change and higher expectations, the company’s response shows how established property businesses are adapting without losing their community presence.
Your Move’s story is rooted in the development of a UK estate agency brand built around local presence, practical advice and a broad service offer. The company describes its beginnings and subsequent growth as being driven by entrepreneurial spirit, a phrase that still fits the way many of its branches operate today. YourMove.co.uk Limited is registered in England and Wales, with its registered office in Newcastle upon Tyne, while the branch network is operated under licence by independent franchisees. That structure gives the business a distinctive position: it can present a recognised national name while retaining the local knowledge and personal relationships that remain important in property. For customers, the Your Move proposition is built around assistance with buying, selling, renting and letting, supported by related services such as mortgages, insurance and conveyancing introductions. This matters because estate agency is rarely a single transaction. A seller may become a buyer, a buyer may later become a landlord, and a tenant may eventually need mortgage advice. Your Move’s history has therefore been shaped by its ability to serve people at different points in their property lives.
The property industry in which Your Move operates has changed significantly since the company’s early growth. Estate agents must now work within a demanding regulatory framework, including the Estate Agents Act 1979 and consumer protection legislation. The business also highlights membership and association with professional bodies and schemes relevant to sales and lettings, including The Property Ombudsman and Propertymark-related standards. For a national network, these commitments are not simply badges for a website. They reflect the operational discipline needed to build confidence at a time when consumers are more informed, more cautious and more willing to challenge poor service. The company states that staff undertake money laundering training, and its lettings activity sits within a sector where client money protection, deposit handling and clear fee structures are vital. At the same time, the market has become harder for many customers. Higher borrowing costs, changing tax rules, uncertain confidence and regional variations in demand all affect decision making. In that context, Your Move’s focus on communication and guidance is significant. The role of an estate agent is increasingly to interpret complexity, not merely advertise properties.
The clearest example of that shift can be seen in Your Move’s landlord services. The company presents three service levels: Let Basic, Let Essentials and Let Complete. Each is designed for a different level of landlord involvement and confidence. Let Basic covers core functions such as property marketing, tenant vetting, referencing and tenancy documentation. Let Essentials adds support including check-in, keyholding, rent collection, credit control and access to statements and property information. Let Complete goes further, adding compliance management, six-monthly inspections, maintenance management through vetted contractors, an out-of-hours emergency service, checkout management and guidance through dispute resolution. This tiered structure responds directly to current pressures in the private rented sector. Landlords face the Renters’ Rights reforms, more demanding compliance requirements and greater scrutiny around notices, deposits, safety checks and rent reviews. Some experienced landlords will still want control, but many will value support that reduces administrative burden and helps manage risk. Your Move’s comparison of services also makes clear that many additional requirements, from Energy Performance Certificates and gas safety checks to electrical reports and overseas landlord tax administration, can become operational pinch points if they are not handled properly.
The company’s approach to buyers and sellers also shows how it is responding to modern market conditions. Your Move promotes search across properties for sale, new build homes, land, auctions and investment opportunities, reflecting the fact that customers now enter the market with very different needs. Its new homes offer is particularly relevant. New build properties can appeal to buyers seeking lower running costs, improved insulation, shorter chains and warranties, while developers may use incentives to support sales in a more affordability-sensitive market. Your Move also highlights retirement living and investment opportunities, suggesting a willingness to work across specialist segments rather than relying solely on traditional second-hand sales. Digital tools, including online valuations, property search, calculators and customer account features, are now part of the expected service environment. However, the company’s public messaging continues to place branch contact and local expertise at the centre. That balance is important. Customers may begin with an online search, but most still need guidance on pricing, presentation, negotiation, surveys, conveyancing and completion. The challenge for Your Move is therefore not choosing between digital and human service, but integrating both in a way that is consistent across a franchise-led network.
Your Move’s future rests on combining branch expertise with disciplined, technology-enabled service for every client. As regulation increases, its structured landlord support offers reassurance without removing landlords’ commercial decision-making responsibilities. For buyers and sellers, clear advice remains vital while affordability and confidence continue shifting nationally. Its franchise model can preserve local knowledge while maintaining recognised standards across the wider network. That balance explains why Your Move remains relevant in a demanding property market across Britain.
