New guidance to help founders manage mental health when chasing late payment as research shows financial uncertainty biggest driver of poorer mental health

Financial uncertainty was one of the biggest drivers of poorer mental health for freelancers in 2025.

Almost half saw their income fall last year, over 50% experienced significant periods with no income, and nearly 70% said it negatively impacted their mental health, despite irregular income being a systemic feature of self-employment, the research by support group Leapers found.

With late payment of invoices a key driver of financial challenges for freelancers and small business owners, Leapers has worked with the Small Business Commissioner to release a new guide to finding mental health support and practical help when late payments are affecting personal wellbeing.

Emma Jones, Small Business Commissioner and an SMEWeb columnist, said:

“Running a business can be tough at times and it is important that freelancers know about, and feel they can reach out to, the help and support available. Having founded a small business support platform and network before becoming Small Business Commissioner, I have seen the profound and positive impact when freelancers join a community of like-minded peers.

“At the Office of the Small Business Commissioner we are committed to playing our part, with a focus on tackling and challenging late payment, so those going into self-employment can realise the full benefits of working for yourself, being rewarding and fulfilling work.” 

Government research shows that late payments costs the UK economy around £11 billion per year.

Over 1.5 million businesses, or 28% of all firms, are affected by late payments, and 14,000 businesses close annually as a result of the issue, equivalent to 38 businesses every day.

Businesses are owed an estimated £26 billion in late payments at any given time, an average £17,000.

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